Cookie Policy

As part of the European Union privacy protection laws we are required to inform you when we use files called ‘cookies’ on our website.

What is a Cookie?

"Cookies" are tiny, harmless text files sent to your computer or mobile when you visit a website. Most websites use cookies, and in our case we use them to understand where visitors are coming from and how they use our website in order for us to constantly improve the website experience. We don’t use cookies to track individuals or store sensitive information such as your name, address or credit card details. We may use a number of different cookies on this site including session and other third party cookies.

How we use cookies on this site

Session cookies are designed to assist navigation and to help with form completion on our site. These cookies expire when the users browser is closed and are non invasive. We may use persistent cookies on this site. A persistent cookie enables us to track specific information and is generally for record keeping purposes. Persistent cookies remain on your hard drive for an extended period of time. You can remove persistent cookies via your browser’s ‘clear cookies’ function. See if you would like further information with relation to blocking cookies on your web browser.

In most cases, we will drop cookies as soon as you visit our site. You can set your browser to refuse cookies, in which case, you won’t receive any of the cookies. There is no way to prevent these cookies being set other than to not use our site.

Analytics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called analytics programs also tell us, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

We use:

  • Google Universal Analytics
  • Google Webmaster Tools
  • Crazy Egg
  • Clicky

If you would like to learn about how to reject or delete cookies by Google, please read the information on Google’s web site.

Third Party Cookies

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:

  • YouTube powers the videos on our site

Disabling these cookies will likely break the functions offered by these third parties

Cookie Listing

Cookie Origin(s) Information
test_cookie DoubleClick, Google/YouTube Test remarketing cookie associated with YouTube videos.
id DoubleClick, Google/YouTube Remarketing cookie.
GEUP Google/YouTube YouTube cookie. Expires in 12 months.
VISITOR_INFO1_LIVE Google/YouTube YouTube cookie. Expires in 8 months
YSC Google/YouTube Persistent YouTube cookie.
PREF Google/YouTube Used by YouTube. Expires in 8 months.
_ga Used to track usage of our service. Expires in 12 months.
ci_session Session cookie used to help with navigation. Expires on exit.
_gat Used to track usage of our service. Expires in 12 months.

What to do if you do not consent to us using cookies?

If you do not consent to us using cookies you can restrict or delete them from your browser. To help you change your browsers cookie preferences we have collated some instructions for the most popular browsers. Details of how to change your privacy preferences. Please note if cookies are disabled the online browsing experience may be limited.

Path to Compliance

The information on this page is part of the action we are currently taking as we work towards higher levels of compliance. It is our policy to continually improve our privacy levels and will post updates on this page.

If you’d like to learn more about cookies and the EU Directive here are some useful links:

The Information Commissioner’s Office

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