Services and Training
Calibration, Service and Repair
Foundrax has a dedicated team of engineers to keep your Brinell hardness testing equipment working in the toughest industrial conditions. Service and calibration programmes can be structured to suit individual customer requirements. We offer both on and off-site calibration and continued support for equipment. We also offer limited sub-contract testing of a customer’s components either on site or at our works. Please contact us for details.
Training
We offer structured training covering the theory and method of the Brinell hardness test over half a day (for up to five people) or a whole day (for larger groups). Training covers the use of portable and static Brinell hardness testers as well as surface preparation and indentation measurement (and the sometimes overlooked hazards and pitfalls of manual measurement). Training is provided by our expert staff either at Foundrax or at your site and includes course materials as well as a certificate for each operator showing the course has been completed.
International Service
Foundrax has been handling international contracts since 1948 and installing and maintaining complex, fully-automated, in-line hardness testing equipment (often with handling gear) at customers' sites since 1983. We provide international customers with a maintenance and verification service that is structured around an understanding of productivity needs and the need to minimize downtime. We will send engineers to your site to undertake maintenance or alternatively arrange for either your engineer, our local agent or a third party service agent to be trained in maintenance of the machine. We can deliver manuals and software translated into local languages.
Technical Support
Foundrax has a wealth of technical expertise when it comes to Brinell hardness testing; both shop floor and laboratory experience. If you have a technical question about your Brinell requirements please let us know; we will do whatever we can to help. Foundrax products are sold and supported all over the world (either directly or through a global network of agents) and we take great care to provide the technical support you need to keep your equipment working at its best at all times. If your hardness testing question is not within our field of expertise we may still be able to help. Through our experience of international committees and our many industry contacts we are confident that in most cases we can find you the expert help that you require.
Agents
Foundrax has a network of international agents to provide service to customers locally. Normally they will advise on your machinery needs and will make sure that either you, themselves or a third-party agent is properly qualified to operate and maintain the equipment. If you would like to be put in touch with a local agent, please contact us. Foundrax's agency network continues to expand. If you would like to enquire about becoming an agent, please contact us.
